At The Soft Standard, we want your new pieces to arrive quickly, safely, and with the same care we put into every product.

Free Shipping Within Australia on Orders Over $70

We’re pleased to offer free standard shipping Australia-wide through Australia Post, Couriers Please or Aramex on all orders over $70.

For orders under $70 we offer flat rate standard shipping at $9.95 or Express Post shipping at $19.95.

Order Processing Times

Once your order is placed, our team carefully prepares your items for dispatch.
All orders are packed and shipped within 2 business days.

You’ll receive a confirmation email with tracking details as soon as your parcel is on its way.

Delivery Method

We partner with Australia Post, Couriers Please or Aramex for all deliveries to ensure reliable, trackable service for your parcel. 

Delivery Timeframes

Delivery times depend on your location, but Australia Post generally delivers within:

• 2–6 business days for metro areas

• 3–10 business days for regional locations

If you've selected Express Post, you can expect your item within 2 days for metro areas and 3 days for other areas.

Please note that public holidays and peak periods (like Christmas) may add slight delays.

Shipping Confirmation & Tracking

Once dispatched, you’ll receive an email with your tracking link so you can follow your parcel’s progress at any time.

Issues With Delivery

If your order hasn’t arrived within the expected timeframe, or your tracking information seems incorrect, please reach out to us via our contact page including your order number and we’ll look into it right away.